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Fleet Service Ramp Manager must be able to perform all duties, under sometimes stressful conditions beyond the team member’s control, but always ensuring that the air carrier’s representatives are left with only the most favorable impression of the services being performed. Managers are expected to familiarize themselves with the respective air carrier’s policies, practices and procedures, with the goal of representing the air carrier in a positive and professional manner. As the possibility of bodily injury/death or serious damage to equipment or aircraft is ever present, safety is always top priority and should never be compromised. Compliance and vigilance towards security regulations must be followed at all times.
Fleet Service Ramp Manager must be able to demonstrate above average qualities of leadership, initiative and judgment. Be comfortable organizing work groups. Be able to consistently observe and conduct a safe and effective operation. Be comfortable multi-tasking and have administrative and analytical skills. Above average attendance is required. A valid driver’s license is required.
Fleet Service Ramp Managers are required to have a combination of mental and physical capabilities (e.g. pushing, pulling, bending, kneeling, walking, twisting, reaching, standing, squatting and stooping; lifting of 70 or more pounds). Must be able to perform duties in variable weather conditions as well as variable environmental conditions. Must be available to respond to emergency situations.
The Ramp Agent is responsible for all of the below wing operations of various air carriers. The work environment is fast paced and team based. Working conditions are outside, in the ramp area of the airport where you can expect to encounter the elements of working outdoors. It is a physically demanding position, requiring regular and continuous lifting up to 70lbs, as well as operating different equipment/vehicles on a regular basis. Individuals who want to thrive in a fast paced environment and enjoy physical work will be successful on our FST Team. There is an emphasis on strict adherence to airport ramp and safety procedures.
Performs administrative and office support activities for the manager. Duties include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Extensive software skills, Internet research abilities and strong communication skills are required. May be responsible for general human resources functions including payroll, new hire and termination paperwork, TDI, FMLA, AOA badging, Customs Seal applications, and onboarding.
The Cabin Appearance Team (CAT) member performs the cleaning and servicing of aircraft interiors. Cabin cleaning is done using specified cleaning chemicals, materials and equipment. The CAT is responsible for cleaning seatback pockets, seat cushions, tray tables, overhead bins, cabin cockpit, galley, and lavatories. The Agent is responsible for stocking supplies onboard the aircraft which include toilet paper, sanitary products, drinking cups, napkins, and condiments in galley areas and lavatories. Remove and dispose of trash from work areas. Keep ramp area and supply areas clean and free of debris. Complete all work assignments within specific time constraints. Communicate with supervisor to ensure timely reporting of any lost items found on aircraft left by a customer as well as any identifying any damaged items in the work area or aircraft cabin. No prior experience necessary. Paid on the job training.